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Customer Reviews

Read the latest feedback from our Customers who have had their furniture transformed by PlumbsĀ 

We love to hear what our customers have to say

Find someone in your local area that has a story to tell about Plumbs. People up and down the country have a story to tell about their new Re-upholstered Antique Chesterfield or Re-covered ErcolĀ® suite.

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Our Feefo reviews - rated 90% by our customersĀ Stars

feefo
  • Reupholstery -

    Service rating

    Brilliant service from start to finish. Very helpful lady that came to give us a quote. Thank you

    Product rating

    Best service ever . From start to finish really great

    - Birling Gap
    5 / 5 Stars
  • Reupholstery -

    Service rating

    it was collected and removed on time kept informed on progress and returned and places ok

    Product rating

    Great range of fabric to choose from

    - Norton
    5 / 5 Stars
  • Reupholstery -

    Service rating

    ERCOL recommended a local upholster to refurbish my ERCOL furniture. Unfortunately the recommended company failed completely to meet any of my expectations. At a cost of almost £3000 I was left with a disaster, a beautiful suite of furniture almost ruined. I opted to try again this time with PLUMBS who exceeded all my expectations both in terms of the sales experience and the quality of craftsmanship of the local representative. I would be quite prepared to expand on my comments, I have kept examples of the poor product offered by the ERCOL recommended upholsterer.

    Product rating

    The quality of the service offered

    - Blackwater
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Excellent service from start to finish. High quality service and I will recommend.

    Product rating

    Excellent quality, and high standard.

    - Bilton
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Good clear information at all times. Clearly stated options. Work finished ahead of schedule. Final product to a very high standard.

    Product rating

    We got exactly what we asked for.

    - Upton
    5 / 5 Stars
  • Reupholstery -

    Service rating

    The initial visit was very well done, informative, pleasant and unpressuring. The quality of the work was excellent and I was delighted with the end result. The removals men got a bit flustered squeezing the sofa down the narrow stair (which mattered less as it was to be re-covered), but then oddly the same guys brought it back & whisked it back up the same stairs with ease & grace in two seconds.

    Product rating

    Expensive but excellently done - more than as good as new (they stripped the sofa back to the frame) - & the new fabric looked great (& they sent me a swatch in the meantime to remind me what I'd chosen).

    - Shepherd's Bush
    5 / 5 Stars
  • Reupholstery -

    Service rating

    The 'Welcome' pack Plumbs sent after our initial interest gave a very good idea of the quality of furnishing fabric and workmanship we could expect if we placed an order. The Representative was knowledgeable and helpful when she visited. The biggest surprise was the speed with which the order was executed and our furniture returned. Excellent workmanship. We would certainly recommend the company, and have handed the DVD to friends already.

    Product rating

    Th furnishing fabric is beautiful in both design and quality.

    - Bisham
    5 / 5 Stars
  • Reupholstery -

    Service rating

    From the first visit from Ricky through to delivery the service was friendly, attentive and no problems at all. I am delighted with the final result and very pleased with the 'offcuts' that were included which enables me to make 'shoulder' covers. I would definitely recommend Plumbs to anyone - I can now keep my chair and sofas for another 20 years!

    Product rating

    The material is just what I wanted and the colours are great. I am confident that the newly reupholstered chair and sofas will now last for another 20 years.

    - Bernards Heath
    5 / 5 Stars
  • Reupholstery -

    Service rating

    My request for both help with curtains some little ago and more recently with the reupholstery of my suite were deal with expeditiously with a very nice representative called Julie. I was delighted with the result of both orders.

    Product rating

    It was just what I wanted.

    - Clifford
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Service was very efficient. Advice was helpful and salesperson knew his business.

    Product rating

    a really beautiful job done by first class craftsmen

    - Carluke
    5 / 5 Stars
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