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If you have a customer service query please call - 0800 542 54 54.
Lines open Monday-Thursday 8am-6pm, Friday 8am-5pm, Saturday 9am-5pm, Sunday 9am-3pm.
If you have a business query please call - 01772 838 301
Lines open Monday-Thursday 8am-5pm, Friday 8am-1.15pm
Our customer service charter means that we try very hard to deliver prompt, polite and personal customer service. This means that we will normally answer the phone live and in person within 4 or 5 rings. You should not be held in a queue or be connected to a machine during office hours.