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Customer Reviews

Read the latest feedback from our Customers who have had their furniture transformed by Plumbs 

We love to hear what our customers have to say

Find someone in your local area that has a story to tell about Plumbs. People up and down the country have a story to tell about their new Re-upholstered Antique Chesterfield or Re-covered Ercol® suite.

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Our Feefo reviews - rated 91% by our customers Stars

feefo
  • Reupholstery -

    Service rating

    Plumb's Reupholstery is an excellent firm from the visit of the sales representative through to you receiving your items back, The sales representative was prompt, friendly and knew her role very well. My items were returned with a quick turnaround and the quality of the job was fantastic. I was kept informed at each step with a courteous telephone call. I have now used their service twice and will do so in the future if the need arises. I cannot really fault them.

    Product rating

    I have used twice to re-cover 6 dining chairs and a sofa. The quality of workmanship was excellent as was the speed of service from a friendly team who kept you well informed at each step of the process

    - Kensal Town
    5 / 5 Stars
  • Reupholstery -

    Service rating

    The representative who visited was very helpful without being pushy. Communication was excellent. All the arrangements for pick up and delivery were carried out exactly as planned. I would certainly recommend the service and will buy from them again.

    Product rating

    The work was carried out to a very high standard and exceeded my expectations. The settee was repaired just as I had requested and the workmanship was superb.

    - Bellingham
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Brilliant service thank you! I was kept updated throughout about what was happening and was even supplied with a comfortable chair while the suite was away. The sales adviser was really helpful and didn't make me feel at all pressured or rushed into making a decision.

    Product rating

    Beautiful reupholstery fabric and so well made that everyone thinks I have bought a new suite! Real craftsmanship with attention to every detail.

    - Norwich
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Excellent service from start to finish even better than I had even dreamed of we have 2 new sofas now.

    Product rating

    We went from leather to fabric the material is fantastic and so more comfortable than before.

    - Chester-Le-Street
    5 / 5 Stars
  • Reupholstery -

    Service rating

    When the leather had split on seating area of our settee, we thought it would have to be scrapped. However, Plumb's expert upholsterer stripped back to the frame, repadded it and upholstered in the fabric of our choice.

    Product rating

    The standard of workmanship was excellent. We were especially pleased that the oak side trim remained exposed.

    - Battenton Green
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Excellent service from both rep and reupholsteres. This is the second time I have had products from Plumbs and can thoroughly recommend their service.

    Product rating

    hessian weave fabric chosen is proving cat proof.

    - Birmingham
    5 / 5 Stars
  • Reupholstery -

    Service rating

    From initial contact, through to finished product being delivered, can not really find fault

    Product rating

    Very pleased with final product ,the two sofas were odd shaped and not easy to work on, but end result excellent. made even better when the actual upholsterer was part of the team making the delivery. I also purchased a chair which was made up using the same upholstery pattern

    - Saltcoats
    5 / 5 Stars
  • Reupholstery -

    Service rating

    Courteous, punctual, accommodating. Knowledgeable; helped me to choose the right product for my home.

    Product rating

    Beautifully re-upholstered, just like a completely new sofa.

    - Aldingham
    5 / 5 Stars
  • Prestige - reupholstery -

    Service rating

    very efficient pick up and delivery. The old chairs looked superb with their goldy covers and did not wobble any more!

    Product rating

    beautifully recovered and joints made firm again on the chairs which are 190 years old! now good as new.

    - Bapchild
    5 / 5 Stars
  • Reupholstery -

    Service rating

    All the services from the telesales to the upholsterer were efficient and of a high standard. I have recommended the company and would indeed buy from them again. Quality job all round.

    Product rating

    The upholsterer firstly rang to introduce himself before collecting the furniture. He came on the appointed day, he returned the furniture on the appointed day. I had occasion to ring him once and he was very helpful.

    - Kingstone
    5 / 5 Stars
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